Loyalty Rewards

Loyalty points

EARN 10% BACK ON EVERY BOOKING

We are pleased to offer our guests a rewards program. You are able to earn 10% from each purchase from us (online, on the phone, and on the premises).

Download your loyalty wallet

Loyalty wallet

Our rewards program is administered by Yotta Pay. Their app is required to be downloaded and used as a loyalty wallet and payment method.

You can download Yotta Pay from AppStore or PlayStore.

Yotta Pay app

Referral rewards

GET £15 FOR EVERY FRIEND YOU REFER

Invite your friends to enjoy the Banya experience.

When you refer someone new, they receive £15 in points on us, and you’ll earn £15 in points once they complete their first visit.

– Referral bonus is valid for new clients only

– No limit on how many friends you can refer

Relax together—and get rewarded for it.

Loyalty Program terms & conditions

TERMS & CONDITIONS

– Loyalty points cannot be transferred, combined, or shared between different wallets. No cash equivalent.

– Memberships (Subscribe/ Renew) – No Loyalty points awarded.

– If you are a member and pay for additional treatments or food in-house – No Loyalty points awarded.

– Discounted spa packages, spa vouchers – No Loyalty points awarded.

REFERRAL PROGRAM

1. Referral [Client 1] invites a Receiver [Client 2] via the referral link.
2. New customer [Client 2] downloads the Yotta App and receives a £15 (loyalty points) bonus immediately.
3. Once Client 2 spends £30 at Banya, Client 1 receives £15 (loyalty points).

REFERRAL BONUSES USAGE

– A group of 2-4 people cannot use referral bonuses simultaneously during the same visit. The rule is: only one bill per table can include a referral bonus.

– If two (or more) persons [Client 1] send a £15 referral link to the same Receiver [Client 2], only one Client 1 will receive the £15 bonus, depending on which link Client 2 clicked first and used to download the app. No client can receive the £15 bonus twice.